Frequently asked questions on the Wespay Hotline are about Regulation E and consumer disputes. This half-day workshop focuses on errors, liability, claims, and common issues to help your financial institution remain Regulation E compliant. This session will cover: • Regulation E overview including introduction, interpretation, purpose, definitions, and coverage • Consumer liability for unauthorized transfers • Notice requirements for both change in terms and error resolution • Preauthorized transfers • Procedures for resolving errors We will also work through several scenarios, giving attendees to practice what they learned in class.